Learning Objectives:
By the end of this course, participants will be able to:
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- Define the importance of effective communication in patient care.
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- Recognize common communication barriers in hospitals.
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- Demonstrate active listening and closed-loop communication.
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- Use tools like SBAR for clear team communication.
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- Communicate effectively during emergencies.
Target Audiences:
This course is designed for:
- Hospital Managers
- Physicians
- Nurses and Midwives
- Allied Health Professionals
- Healthcare Administrators
- Quality and Patient Safety Officers
- Patient Relations Coordinators
Course Content
Section 1: Communication Overview
Section 2: Consequences of Poor Communication
Section 3: Fundamentals of Effective Communication
Section 4: Approach and Skills for Effective Communication
Section 5: Teamwork Training
