Learning Objectives:
By the end of this course, participants will be able to:
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- Differentiate between leadership and management, understanding their distinct roles, core functions, and their impact on achieving organizational goals.
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- Apply essential leadership qualities and theories, including vision, empathy, integrity, and the behavioral and trait theories of leadership, to enhance team performance and organizational culture.
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- Demonstrate proficiency in various leadership styles, such as transformational, transactional, autocratic, democratic, and servant leadership, selecting the most effective approach for different organizational contexts.
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- Develop advanced communication, relationship-building, and conflict resolution skills to foster teamwork, trust, and a positive work environment.
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- Lead and manage organizational change effectively, overcoming resistance, inspiring and motivating teams, and sustaining momentum during transitions.
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- Integrate emotional intelligence into leadership practices, enhancing self-awareness, self-regulation, empathy, and social skills to improve decision-making and leadership impact.
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- Apply the five levels of leadership framework to progressively develop leadership capabilities, from building relationships to achieving respect and legacy as a leader.
Target Audiences:
This course is designed for:
- Board Members and Executives
- Senior Leaders and Department Heads
- Middle Managers and Team Leaders
- Aspiring Leaders and Supervisors
This course is eligible for CPHQ Recertification, CPHRM Recertification, CIC Recertification, and CPPS Recertification continuing education credits, subject to approval by the respective certifying organization.
Course Content
The Course Introduction
SECTION 1: LEADERSHIP FUNDAMENTALS
SECTION 2: LEADERSHIP CHARACTERISTICS
SECTION 3: DEVELOPING LEADERSHIP SKILLS

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